Support Service Level Agreement (SLA)

When creating a support request to 42nd, we will respond no more than 2 business days (48 hours) from the time of your request. Our intention is to help you faster, but as we are a small company we appreciate your patience. 42nd will use reasonable efforts to perform the Support in accordance with the SLA, but will not be responsible for delays caused by the Client or for reasons beyond 42nd's control.

Business Hours & Response Time

Business hours are Monday - Friday, 10:00 AM - 6:00 PM ART.

42nd is closed during major Argentinian holidays including:

Support Includes

Support Does Not Include

42nd LLC
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